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How-to

Use Directory actions and search keywords

Help visitors find a resource and take the next useful action.

For
Board managers
Availability
All plans
Reviewed
4 August 2026

Directory entries can combine visible contact information with carefully chosen search terms and action-oriented links.

What to do

  1. Add only the phone, email, website, map, address or opening information visitors genuinely need.
  2. Use the short label and additional actions to make the next step clear.
  3. Add search keywords for familiar alternative names or services that do not fit naturally in the visible description.
  4. Test the public Directory search and actions.

Good to know

  • Search keywords improve retrieval but are not an SEO field or a place for unrelated terms.

Related answers

Keep going.

Create a Directory entryAdd practical contact, location and action information. Choose a Directory entry typeClassify a trusted person, place, organisation, business or service. Respond to unanswered searchesUse search gaps to make important community information easier to find.

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