PutBoard Help Centre
What do you need to know?
Clear answers for setting up, managing and using your community Board.
Browse by task
Start with what you’re trying to do.
Getting started
Create a Board, verify your identity and understand the workspace.
5 answers
Publishing information
Create and organise Posts and Information Pages.
3 answers
Events
Publish dates, times, locations and repeating activities.
4 answers
Directory
Maintain trusted people, places, organisations, businesses and services.
4 answers
Appearance and Board address
Present your community clearly and choose how people reach its Board.
5 answers
People and permissions
Understand fixed roles, invitations and ownership.
4 answers
Access and security
Choose who can view a Board and keep management access safe.
3 answers
Search and Insights
Help visitors retrieve information and understand whether it is being found.
3 answers
Plans and billing
Understand plans, trials, entitlements and billing status.
5 answers
Accounts and Boards
Work with more than one Board and manage lifecycle changes.
3 answers
Files and troubleshooting
Upload supported files, understand previews and resolve common problems.
4 answers
Privacy and support
Contact PutBoard safely and control any temporary support access.
3 answers
Common starting points
Popular answers.
Frequently needed guidance for new Owners and managers.
Choose between a Page and a PostPut stable reference information in Pages and current information in Posts.
Create and publish a Page or PostAdd clear text and choose the appropriate publication state.
Choose an open or password-protected BoardDecide whether anyone can view the Board or only people with a shared password.
Invite a Board managerGive a trusted person the appropriate fixed role on one Board.
Supported files and content formatsUse documents, images, links, videos and locations within the core content types.
Understand what happens after a downgradeFeatures may become unavailable, but PutBoard preserves community data and relationships.
Still need help?
Talk to PutBoard Support.
Owners can create an Account support request from the Owner Centre. Personal privacy and security requests remain separate.