Skip to content
PutBoard Help Centre

How-to

Reset a forgotten password

Regain access to a PutBoard Owner or Manager identity by email.

For
Owners and Managers
Availability
All plans
Reviewed
4 August 2026

Your email address is your PutBoard login, so there is no separate username to recover.

What to do

  1. Open Manage sign-in and choose Forgot your password?
  2. Enter the email address you use for PutBoard.
  3. Open the reset message if the address belongs to an eligible customer identity.
  4. Choose a new password within one hour, then return to sign-in.

Good to know

  • PutBoard shows the same check-email message whether or not an identity exists.
  • A reset link can only be used once. Request a fresh one if it has expired.
  • Resetting a password does not verify an unverified email address.
  • Staff Console recovery uses a separate, stronger process.

Related answers

Keep going.

Verify your email addressComplete verification so you can manage and publish your Board. Keep management access secureUse individual identities and review access when responsibilities change. Contact personal, privacy or security supportCreate a request that belongs to your individual PutBoard identity.

Still need help?

Find another answer or contact Support.

Sign in to reach customer support