Personal support is separate from Account support. It is appropriate for profile, privacy, security or abuse concerns that do not belong in an Owner-visible Account conversation.
What to do
- Open Personal help, privacy or security from the signed-in user menu.
- Choose the scope that matches the concern and mark eligible sensitive matters confidential when appropriate.
- Describe the issue without including passwords or unnecessary private information.
- Return to PutBoard to follow the private conversation.
Good to know
- Confidential security, privacy and abuse tickets are visible only to their creator and authorised senior staff.
- For immediate danger or emergency assistance, contact the appropriate local service rather than relying on PutBoard support.