This policy is provided by PutBoard and applies when paid PutBoard subscriptions become available. Public checkout is not currently open.
1. Cancel at any time
You may cancel a monthly subscription at any time. Cancellation normally takes effect at the end of the current paid billing period, and the Board retains paid access until then. It will not renew after that date.
2. Refund requests
Except where required by law, subscription charges are not automatically refundable after a billing period has begun. We will consider reasonable refund requests, including duplicate charges, material service defects, or an accidental renewal reported promptly.
3. Mandatory consumer rights
Nothing in this policy limits non-waivable consumer rights, including applicable withdrawal, cancellation or remedies for a digital service that is faulty or not as described.
4. How to request a refund
When payments launch, purchases will be processed by Paddle as Merchant of Record. Use the receipt or subscription-management link supplied by Paddle, or contact [email protected] with the Account reference, Board name and transaction details. Do not send full payment-card details.
5. Effect of a refund
If a charge is refunded, paid access may end immediately or at another date communicated with the refund. PutBoard’s normal downgrade behavior preserves customer content and configuration while paid features become unavailable.
6. Processing
Approved refunds are returned through Paddle to the original payment method where possible. Bank and card processing times are outside PutBoard’s control.
7. Contact
Questions about this policy can be sent to [email protected].